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03|12|2023 Harvard Business School: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality
Findings:Across 18 realistic business tasks, AI significantly increased performance and quality for every model specification, increasing speed by more than 25%, performance as rated by humans by more than 40%, and task...meer...
02|12|2023 Field Service Trends and Predictions: Preparing for 2024
On-demand Webinarmeer...
02|12|2023 Future of Fieldservice Live tour 2023
Sessions from the Sidney,Birmingham,Paris,Dusseldorf and Minneapolis eventsmeer...
01|12|2023 De rol van reviewbeheer in het transformeren van klantenservicebeheer
Ontdek hoe bedrijven wereldwijd alles uit reviewbeheer kunnen halen om uiteindelijk de klantervaring te verbeteren.meer...
01|12|2023 9 ways to use AI in customer service
Leverage AI in customer service to improve your customer and employee experiences.meer...
30|11|2023 7 proven tricks to improve customer experience without spending money!
Choose the right communication strategy.meer...
03|11|2023 Research Report Noventum: "Artificial Intelligence in Service" ,Research 100+ use cases!
The research report summarizes the opportunities that AI can provide for service organisations including benefits, risks and the steps/ phases of implementation AI in servicesmeer...
