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14|03|2019 Free Webinar 11.00 ET:"Selling the Proactive Customer Experience (CX) to the C-Suite"

Fresh Points of View
Former Xerox and Hewlett Packard Enterprise Service Leaders, Michael Runda and Steve Young, share their best practices and how they were able to drive a customer centric experience in support of their prior companies

  • The digital support experience
  • Artificial intelligence (AI) and the internet of things (IoT)
  • The right kinds of customer conversations
  • Proactive service as a driver of improved NPS, revenue growth and employee retention

Ga vcor meer informatie en inschrijving naar : Frost& Sullivan webinar

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Event categorie: AFSMI/CFSMI, Home, Webinars