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01|10|2022 Mckinsey report :Road to change Value creation in the metaverse (77 pages)
The real business of the virtual worldmeer...
30|09|2022 Research :7 Customer Service Personality Types,which are the best?
To build high-performing teams, service leaders must identify and leverage the personality traits of their top reps.meer...
30|09|2022 Quick Guide to Customer Success ROI
Showing the return on investment (ROI) your company gets from customer success will make betting on your team an easy decision. ROI models give you the data and tools you need to make improvements and continue to scale your...meer...
02|09|2022 "How To Amplify Customer Relations In The Metaverse" by Bernard Marr
Many companies that found they were not set up to accommodate their customers’ needs through digital channels struggled, while those that had invested in social media, video chat, online customer service, and emerging...meer...
01|09|2022 Gartner:You’ll Be Breaking Up With Bad Customers — and 9 Other Predictions for 2022 and Beyond
Gartner’s top predictions for 2022 and beyond reflect three main themes in the pandemic era: human centricity, resilience and the ability to reach beyond our expectations. meer...
31|08|2022 8 Actionable Tips to Get Beneficial Customer Feedback
Since 90 percent of customers are influenced by positive reviews when buying, feedback also makes a huge difference to the reputation of your businessmeer...
24|08|2022 10 Tips for Success with Subscription Business Models
The Opportunities & Challenges of a Subscription-Based Modelmeer...
