HOW SERVICE LEADERS CAN HELP THEMSELVES TO HIT THEIR REVENUE TARGETS

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< RENEWAL VALUE MANAGEMENT New Business Requirements in a Recurring Revenue World
01|09|2020 08:00 Leeftijd: 4 yrs
Categorie: AFSMI-NL, Home

HOW SERVICE LEADERS CAN HELP THEMSELVES TO HIT THEIR REVENUE TARGETS

Service and Customer Success teams can find upsell opportunities on about 5-10% of their cases or projects.

3 Ways to Find New Service Opportunities with Existing Customers:

Start with data

Even without changing anything they do, Service and Customer Success teams are generating incredible amounts of useful data. Unfortunately, it usually resides in a system that Sales doesn’t have access to, and they probably wouldn’t know what to do with the data if they did have access to it  It’s up to you, the Service leader, to be their guide.

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