AFSMI-NL

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AFSMI-NL Nieuws

03|07|2020 OUTCOME SELLING AND RENEWAL VALUE MANAGEMENT

Understanding the need to address customers' outcome expectations and acknowledging meer...

Categorie: AFSMI-NL, Home

02|07|2020 10 Ways How Customer Service Can Boost your Sales in 2020

Cross-sell & Upsell, but first, answer the querymeer...

Categorie: Home, AFSMI-NL

01|07|2020 Deloitte:Experience selling: Five steps to transform and deliver the right B2B experience

B2B customers—influenced by their experiences outside of work—are demanding human-centered experiences , including personalization, speed, and value-based outcomes.meer...

Categorie: Home, AFSMI-NL

30|06|2020 DRIVERS FOR GROWTH IN SERVICE

Noventum Research project was aimed at learning more about how companies grow and prosper in this services-led world? meer...

Categorie: Home, AFSMI-NL

05|06|2020 Noventum podcast:How High Efficiency Service Delivery models can help businesses emerging from Covid-19

Best practices and learnings about new innovative service delivery models in organisations to improve service delivery efficiency, productivity, and the overall customer experience. meer...

Categorie: Home, AFSMI-NL

04|06|2020 Top 5 Field Service Trends in 2020

What will stay the same and what will change? From the explosion of self-service to a demand for privacy and data protection, your customers’ expectations are higher than ever.meer...

Categorie: Home, AFSMI-NL

03|06|2020 How to Manage an Employee Who’s Struggling to Perform Remotely

Best practices and learnings for leadersmeer...

Categorie: Home, AFSMI-NL

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