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01|12|2020 Gartner belicht zes uitdagingen voor tech- en service provider(TSP's)

"Krachten buiten de invloedssfeer van TSP's vragen om een reactie: aanpassen om te gedijen of moeite hebben te overleven"meer...

Categorie: Home, AFSMI-NL

01|12|2020 World Economic Forum : "The Future of Jobs Report"

This report uses a unique combination of qualitative and quantitative intelligence to expand the knowledge base about the future of jobs and skills.meer...

Categorie: Home, AFSMI-NL

01|12|2020 7 Strategies To Give Your Organization The Competitive Advantage For 2021

Master The Game Of Business Competitionmeer...

Categorie: Home, AFSMI-NL


Review of the business challenges that companies face, the transformation and implementation of AI into the support call center, and some solutions that could be beneficial for companies moving forward.meer...

Categorie: Home, AFSMI-NL

02|11|2020 5 Steps to Maximize Your Chatbot’s Potential

Chatbots have a huge potential to transform how companies engage with their customers. But scaling a chatbot up to production readiness can often be challenging!meer...

Categorie: Home, AFSMI-NL

01|11|2020 Customer Retention Tips That Attract Repeat Customers

So what should you focus on when courting your customer base? How can you guarantee they’ll come back for more? meer...

Categorie: Home, AFSMI-NL

02|10|2020 Guide to Keeping Your Customers: 24 Customer Retention Strategies

5% increase in customer retention can increase a company’s profitability by 75%. Any investment in customer retention programs pays off in the form of higher revenue and reduced customer acquisition costs.meer...

Categorie: Home, AFSMI-NL

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