Events
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10|03|2026 Service Journey Day: AI in the Frontline Experience with Peak Scientific Glascow
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12|03|2026 AFSMI Algemene Ledenvergadering/diner ,'s-Hertogenbosch
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26|03|2026 Reinventing Service: How AI Reshapes Service Parts Planning,E-learning course, 15:00-16:30 CET by Service Business Forum
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28|04|2026 Onlinr Event 15:00-16:30 CET "The AI Strategy Lab: Designing the Service Organisation of Tomorrow"
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05|05|2026 SalesForce Tableau Conference 5-7 May, San Diego and also on Salesforce+
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27|05|2026 From Efficiency to Empowerment: Reimagining field service through intelligence, transformation, and people ,Copenhagen
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04|06|2026 "Humans + Machines: Building the Future-Ready Service Workforce" 4-5 June Amsterdam
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29|09|2026 The Augmented Customer Experience: Trust, Value & Human Touch in an AI Era"" online event 15:00-16:30CET by Service Business Forum
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26|10|2026 Reimagining the Future of Service 26-28 Oct'26 Amsterdam
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02|12|2026 Turning AI Into Growth: How Service Leaders Find and Monetise New Opportunities 2-3 Dec ,Amsterdam
Nieuws
06|03|2026 Voorbij AI: vijf megatrends die het bedrijfsleven de komende tien jaar gaan opschudden by Richard van Hooijdonk
Er komt meer op ons af dan alleen AI. Vijf megatrends gaan de komende tien jaar alles veranderen....
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04|03|2026 The Best Alternatives to NPS — And Why It’s Time to Ditch the Outdated Metric
NPS offers a momentary snapshot with little context or predictive power. It tells you what...
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02|03|2026 Your 2026 Reputation Strategy: Turning AI Into an Advantage
What a winning 2026 reputation strategy looks like in the wake of AI!
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