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01|03|2021 Putting Services in XAAS
Customers have spoken loud and clear. They want to subscribe to your solutions, and they want YOU to operate it. Are you ready to provide the solution they really want?meer...
01|02|2021 12 Greatest Challenges Virtual Teams Are Facing Now
What are the greatest challenges that virtual teams are facing now and how they can deal with them!meer...
01|02|2021 5 Steps for Improving Your Customer Service Process for 2021
A step-by-step guide on how to improve the customer service workflow. meer...
01|02|2021 Top Tips of How to Build Organizational Culture in Remote Teams
The concern that remote workforces would be less productive than in-person teams isn’t the case for 85% of businesses that confirmed productivity had increased in a recent study.meer...
04|01|2021 Gartner zet belangrijkste I&O-trends uiteen
Gartner adviseert infrastructuur- en operationele leiders (I&O-leiders) zich voor te bereiden op een zestal trends die komend jaar een belangrijke rol gaan spelen.meer...
04|01|2021 The Future of Support and Field Services: Predictive and Proactive Support
Two megatrends that are currently disrupting the business model of technology provider....meer...
04|01|2021 The Right Way to Manage Customer Churn for Maximum Profit ,Harvard Business School
FOCUSING ON RETAINING HIGHER-SPENDING CUSTOMERS, EVEN IF THEY AREN’T AS LIKELY TO LEAVE, CAN INCREASE THE TOTAL PROFIT A COMPANY CAN REAP.meer...
