AI and Customer Experience: The Smarter, Faster, and More Personal Duo Redefining B2B Success

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< The Customer Success Maturity Model in 4 Phases
02|05|2025 08:01 Leeftijd: 9 days
Categorie: Home, AFSMI-NL

AI and Customer Experience: The Smarter, Faster, and More Personal Duo Redefining B2B Success

For B2B enterprises, the integration of AI into customer experience strategies has become a cornerstone for staying competitive.

Salesforce has been using its Einstein AI platform since 2016 to offer personalized recommendations and predictive insights for its B2B clients....

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