How to Create an Amazing Prospect & Customer Experience (7-Step Example)

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02|05|2023 15:29 Leeftijd: 305 days
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How to Create an Amazing Prospect & Customer Experience (7-Step Example)

The Perfect Client Experience (best practice example )


Let’s walk through a mock prospecting, onboarding and fulfillment example to showcase the kind of devotion and love you have to demonstrate for your customers. Humor me as we go through this.

Step #1: Prospecting: A new lead, let’s call him Brian, schedules a call with you. You read through his intake form, and instead of assuming there’s a 50/50 chance he shows and passively waiting until the call, you dig through his website and social media.....

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