< Gartner report: "Reimagine Service: Redistributing Interactions to Self-Service"

Why The Best Bonus Doesn’t Cost A Thing

Direct correlation between CEOs, who scored high in empathy with lower quit rates, higher employee engagement which in turn provided greater long-term value of the company??

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#1. Empathy is a muscle, not a memo. You can hold a workshop on empathy, however, like a tennis serve, it must be practiced daily and weekly....

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