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05|10|2026 The AI Skills Employers Actually Want In 2026
Some skills exploded in demand, some are becoming baseline requirements, and others have barely registered with employers at all.meer...
04|10|2026 MSP's groeien in 2026 door focus op Customer Success
Ondanks economische onzekerheid, stijgende kosten en de snelle opkomst van AI-technologieën, kijken Managed Service Providers (MSP's) met veel vertrouwen naar de rest van 2026. Maar liefst 87 procent van de IT-dienstverleners is...meer...
03|10|2026 Nieuwe wet: Kunnen bedrijven straks nog doen alsof ze duurzaam zijn?
Uit onderzoek van de Europese Commissie blijkt dat maar liefst 42 procent van de groene claims op websites overdreven, onjuist of misleidend ismeer...
02|10|2026 Using AI to Generate Insights from the Customer Say-Do Gap
Interviews and surveys tell one story. Usage, renewal, and churn data tell another. For CX leaders, AI’s highest-value role is finding the insights hidden in that mismatch and acting on them.meer...
30|09|2026 Touchpoint Goal Silos: 26 Bad CX Metrics Practices to Stop in 2026
“Too many companies are using AI to cut costs, not solve [customers’] problems,” said Isabelle Zdatny, author of the Qualtrics 2026 Consumer Experience Trends Report.1meer...
10|09|2026 The Sales Performance Gap Most Leaders Misdiagnose
Inckuding : Effective Sales Training Methods to Bridge the Gapmeer...
09|09|2026 AI Can Write the Report. It Can’t Own the Decision.
What business leaders should (and shouldn’t) delegate to AI researchmeer...
