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01|12|2023 9 ways to use AI in customer service
Leverage AI in customer service to improve your customer and employee experiences.meer...
01|11|2023 Deloitte research report: The skills-based organization: A new operating model for work and the workforce
The most fundamental building block of workâthe job could be hampering many organizations. Instead, many are now applying skills-based models to meet the demand for agility, agency, and equity. meer...
04|06|2023 How to Monetize Customer Success
Latest developments in monetized customer success offers.Strategy and ways to improve your customer success initiatives and achieve business success.meer...
30|04|2023 Moving to a Professional Services Subscription Model
Seven Steps to Creating a Professional Services Subscription Offermeer...
03|01|2023 A Quick Guide to Customer Journey Mapping
Best Practices and Practical Steps to Building a Journey Mapmeer...
30|09|2022 Research :7 Customer Service Personality Types,which are the best?
To build high-performing teams, service leaders must identify and leverage the personality traits of their top reps.meer...
03|03|2022 Essential Guide to Professional Services Growth Strategy
Professional Services Business model ,strategies and best practices for growthmeer...
