AFSMI: Agenda

29|09|2026 The Augmented Customer Experience: Trust, Value & Human Touch in an AI Era"" online event 15:00-16:30CET by Service Business Forum

In regulated and high-reliability environments, trust is non-negotiable.

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26|10|2026 Reimagining the Future of Service 26-28 Oct'26 Amsterdam

The Global Conference for Leaders in Customer Success, Service & Support

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16|11|2026 Fieldservice Management Summit 2026 Berlin 16-17 Novemberaa

Intelligente Technik. Vernetzter Service. End‑to‑End.

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02|12|2026 Turning AI Into Growth: How Service Leaders Find and Monetise New Opportunities 2-3 Dec ,Amsterdam

From hyper-personalised experiences to outcome-based service models and subscription-style monetisation, forward-looking organisations are turning AI investment into real growth opportunit

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