17|03|2021 Free Webinar TSIA 2:00 PM ET "The Simple Idea of SELF-SERVICE as a CORPORATE STRATEGY"
In this 45-minute webinar, Casey Steenport, will explore the simple concept of self-service as a corporate strategy, answering questions such as:
• Why is a corporate-mandated, self-service strategy important to improving brand recognition and building trust with your customers and agents?
• How do you execute an omnichannel, CX-driven, self-service strategy?
• What is the potential ROI impact of approaching self-service as a broader strategic goal?
For more information and to register TSIA webinar
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Event categorie:
AFSMI/CFSMI,
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